Free Continental USA Shipping On Everything !!!
(Excluding Alaska, Hawaii, Puerto Rico, and APO/FPO) ORDERS PLACED BY 3:00PM PST MONDAY-FRIDAY WILL SHIP OUT THE SAME DAY.
USPS Domestic Estimated Delivery Schedule and Prices: Small Packages
Small Packages UNDER $35 will be shipped FREE WITH USPS FIRST CLASS MAIL. Your package will normally arrive in 7-10 business days /sometimes sooner depending on your shipping region. (Holidays, Saturday, and Sunday are not considered business days.) Small Package contents normally include Hardware, Bearings, Bushings, Grip Tape, Gloves, Pucks, and other small items. NEED IT FASTER ? >Upgrade to Priority Mail shipping to get your shred gear quicker !
USPS Domestic Estimated Delivery Schedule: FREE PRIORITY MAIL SHIPPING UPGRADE ON ORDERS OVER $35
Small orders OVER $35 are shipped USPS PRIORITY MAIL free of charge. Your package will normally arrive in 2-3 business days with tracking provided by USPS.com. (Holidays, Saturday, and Sunday are not considered business days.) Priority package contents typically include: 1 set of trucks, up to 2 sets of wheels, or a combination of Grip Tape, gloves, and wheels.
UPS Domestic Estimated Delivery Schedule: Orders over $35 FREE SHIPPING
West Coast: 1-2 Business Days
Mid West: 3-4 Business Days
East Coast: 5-6 Business Days
Note: delays can happen, although they are extremely rare. If you have not received your package within the Estimated Delivery Schedule, please send us an email and we'll figure out what's going on. UPS and OnTrac package contents include: Longboard Completes, Longboard Decks, Helmets, combinations of wheels, trucks, and accessories.
**ITEMS UNDER $35 WILL BE SHIPPED VIA USPS FIRST CLASS MAIL FREE** .
Change Of Address Requests:
If you have entered the delivery address incorrectly and your order has not yet shipped out, we can adjust it so that it arrives to the correct destination. If your order has already left our warehouse with USPS, we will not be able to alter the address. If it has been shipped using UPS or OnTrac, the address can be altered. However, there will be a $15-20 fee associated with changing an address for a package that is already on the way.
Out of Stock Items:
It's very rare, but there may come a time when we do not have a product in stock. We may need to ship a partial shipment. We don't want to keep our customers from skating. In such a case, we will contact you and remedy on a case by case basis. We like to advise our customers that we can sometimes need up to 3 days to ship an order when an item is out of stock. Again, this is a very rare instance and it is our goal to provide consistent and reliable shipping to our customers.
Orders placed using Next Day Air, 2nd Day Air, and 3 Day Select Service are shipped the same day, if the customer's order is received before 3pm PST Monday-Friday. Please be aware that if there is an Out of Stock item on your order, we will contact you immediately using the email address and phone number that you provided. Expedited Services ship only during normal business days which are Monday-Friday. (Holidays, Saturday, and Sunday are not considered business days.)
PLEASE NOTE THAT WE MAY NEED TO CONTACT THE CUSTOMER WHEN THE BILLING ADDRESS OF THE CARD HOLDER DOES NOT MATCH THE SHIPPING ADDRESS ON THE ORDER PLACED. THIS IS OUR BANKS REQUIREMENT IN ORDER TO PROTECT THE CARDHOLDER (BILLING NAME) FROM FRAUDULENT ACTIVITY. PLEASE BE AWARE THAT WE WILL NOT SHIP THE ORDER IN QUESTION UNTIL WE HAVE IDENTIFIED THE CARDHOLDER.