USA Shipping

Free Continental USA Shipping On Everything !!!

(Excluding Alaska, Hawaii, Puerto Rico, and APO/FPO)

UPS GROUND AND UPS EXPEDITED SHIPMENTS PLACED BY 3:00PM PST MONDAY-FRIDAY SHIP OUT THE SAME DAY.

FREE PRESTO 2-3 Day Shipping

PRESTO 2-3 Day Shipping is our gift to you. Small items like trucks, wheels, gloves, and/or a combination of small items totaling more than $25 qualify for free PRESTO 2-3 Day Shipping.
Holidays and Weekends are not included in estimated delivery times. Oversized items such as Helmets, Pads, Decks and Completes do not qualify for PRESTO Shipping. Note: USPS has a new policy of picking up packages at random times throughout the day. Orders placed on the day that a tracking number is received may ship the following day.


USPS First Class Mail (Small Packages under 14 ounces)

Small Packages UNDER $25 will be shipped FREE using USPS FIRST CLASS MAIL. Your package will arrive in less than 7 business days. Small package contents normally include Hardware, Bearings, Bushings, Grip Tape, Pucks, or a mixture of these items. NEED IT FASTER ? > Upgrade at checkout to 2-3 Day Priority Mail for $4.95 and get your shred on faster.
Holidays and Weekends are not included in estimated delivery times.


UPS Domestic Estimated Delivery Schedule for Large Packages

West Coast: 1-2 Business Days
Mid West: 3-4 Business Days
East Coast: 5-6 Business Days
Although delivery delays are extremely rare, they may occur. If you have not received your package within the estimated delivery time, please send us an email. UPS package contents include: Longboard Completes, Longboard Decks, Helmets, or a combination of many items.
Holidays and Weekends are not included in estimated delivery times.


UPS Expedited Orders

Orders placed choosing UPS Next Day Air, UPS 2nd Day Air, or UPS 3 Day Select Service are shipped the same day if the customer's order is received before 3pm PST Monday-Friday. Please be aware that if there is an Out of Stock item in your order, we will contact you immediately using the email address and/or the phone number that you provided. UPS Expedited Services ship only during normal business days which are Monday-Friday.
Holidays and Weekends are not included in estimated delivery times.



Out of Stock Items

It's very rare, but there may come a time when we do not have a product in stock. We may need to ship a partial shipment. We do not want to keep our customers from skating. In such a case, we will contact you and remedy the issue on a case by case basis. We like to advise our customers that we may need up to 3 business days to ship an order when an item is out of stock. Again, this is a very rare instance. It is our goal to provide consistent and reliable shipping to our customers.


Change Of Address Requests

If you have entered a delivery address incorrectly and your order has not shipped from our warehouse, we can adjust your shipping label so that it arrives to the correct destination. If your order has already left our warehouse with USPS, we will not be able to alter the address. If it your package has been shipped via UPS, the address can be altered for a nominal fee charged by UPS. The fee can range from $13-$20. Payment can be arranged over the phone or by Paypal.


IMPORTANT

PLEASE BE INFORMED THAT WE MAY CONTACT THE CARDHOLDER IN AN INSTANCE WHERE A BILLING ADDRESS DOES NOT MATCH THE SHIPPING ADDRESS WHEN REVIEWING THE ORDER. THIS IS OUR BANK’S REQUIREMENT IN ORDER TO PROTECT THE CARDHOLDER (BILLING NAME) AND MUIRSKATE.COM FROM FRAUDULENT ACTIVITY. PLEASE BE AWARE THAT WE WILL NOT SHIP THE ORDER IN QUESTION UNTIL WE HAVE IDENTIFIED THE CARDHOLDER.


HOLIDAY SHIPPING (U.S. Orders):


We always do our best to get orders out as soon as physically possible. The shipping services we use (UPS, USPS, and OnTrac) do the same, but due to the large number of packages being delivered during the holiday season, it can be difficult to get packages to their destination as quickly as usual.


To ensure delivery by December 25th using our FREE GROUND SHIPPING offer, place your order(s) according to the following guidelines:
East Coast: Place your order before Dec. 16th at 3pm PST
Midwest: Place your order before Dec. 18th at 3pm PST
West Coast: Place your order before Dec. 22nd at 3pm PST

We will be working overtime to make sure you won't be missing gifts for your loved ones. Anything ordered after Tuesday, December 23rd is unlikely to get to you in time, although we will try our best.

Our reliable shipping providers may experience delays due to adverse weather conditions. So we highly recommend that you place your orders before the dates listed above.

If we find that an item on your list is out of stock after you've made your purchase we will contact you to make alternate arrangements for delivery! We will work hard to get your list filled!

Please Note:
Expedited shipping (Next Day, Second Day, Three Day, etc) are NOT GUARANTEED during the holidays. If you would like to place an order using an expedited shipping method, please feel free to do so. We will call/email to discuss the actual/estimated arrival date with you before processing your order.

Please Also Note:
International shipments and shipments to Puerto Rico cannot be guaranteed to arrive by Christmas Day.